About the role

We are looking for a mission-driven UX Designer (Healthcare Climate-Tech) to help us build a deep, operational understanding of how Colorado hospitals actually run—and translate those insights into product direction. In this role, you’ll lead a mix of field research and desk research to build a living corpus of the hospital user + buyer journey, including needs assessment, workflows, tools, decision-making cycles, and the day-to-day constraints that shape adoption.

You’ll partner closely with the founder and exec team to uncover, validate, and continuously monitor the operational pain points tied to facility sustainability, compliance reporting, and building performance. Your work will directly inform product discovery, roadmap refinement, and the design of workflows that feel realistic to facilities teams, sustainability leaders, EHS, and finance stakeholders.

This is a hands-on role for someone who can blend curiosity, rigor, and empathy—creating clarity in a complex domain where patient safety, regulatory requirements, and operational uptime matter.

Required qualifications

• 3–7+ years experience in UX design with a strong research component (B2B, enterprise, healthcare, climate/energy, or compliance software preferred)

• Demonstrated capability in end-to-end UX:

  
  

  • Qualitative research (interviews, contextual inquiry, synthesis)

  • Information architecture + journey mapping

  • Interaction design + prototyping (Figma)

  • Usability testing and iterative refinement

  
  

• Experience producing research deliverables that drive decisions:

  
  

  • Personas, JTBD, workflows, service blueprints, opportunity maps, prioritization frameworks

  
  

• Strong communication and facilitation skills; comfortable leading sessions with senior stakeholders

• Ability to operate in ambiguity and move fast without sacrificing rigor

• Willingness to engage with Colorado-based healthcare context (remote-first is fine; occasional on-site research is a plus)

What we’re looking for

• Research-first mindset: you can extract signal from complex environments and build repeatable learning loops (not one-off studies)

• Operational empathy: you understand that hospitals are not “normal buildings”—you design for uptime, risk, and constraints across facilities, EHS, infection prevention, and finance

• Buyer + user fluency: you can map both the purchasing journey (budget, approval, procurement, compliance) and the operator journey (work orders, audits, reporting, inspections, performance tracking)

• Colorado healthcare specificity: you can build a localized perspective on incentives, reporting requirements, and stakeholder dynamics across Colorado systems and facilities

• Systems thinking: you connect front-line pain points to data/measurement realities and organizational decision-making—then translate that into product requirements

• Insight-to-roadmap translation: you don’t stop at “findings”—you produce clear opportunities, hypotheses, and prioritized experiments for product discovery

• Clear storytelling: you can turn research into crisp narratives executives can act on (what’s happening, why it matters, what we should do next)

• Ethical and public-benefit lens: you care about safer, healthier indoor environments and sustainability outcomes that materially benefit patients, staff, and communities